- Let us know how we're doing!
Phone Directory for Campus
Tegrity video/lecture capture integration for Moodle
Help For Instructors
Help for Admins
- (Also view the detailed guide and recording quick start guide above in the faculty help section.)
Faculty and Staff Training
Copier Review, Selection and Training Materials
(Text from actual e-mail sent to declare decision regarding new copiers on 5/20/2011)
After weighing the input from:
1. staff and Chrissy (Printer Services Coordinator) regarding ease of use and general features
2. Alex (Systems Administrator) regarding advanced feature capability
3. myself (Mark, IT Director and Network Administrator) regarding printer administration we have decided to go with the Konica Minolta BizHub 452 (the updated and faster version of our current copiers).
Several staff members tested these machines and provided feedback via web surveys.
This, as well as verbal feedback during training, proved essential is determining our Warner's needs in a copy device. We will be posting these results in our ITS MoodleRoom soon. Our copier providers have not yet informed us of the final delivery date but I expect it to be very soon.
We will keep you posted.
Community feedback process in helping to determine pertinent technology in the case of copiers.
- Input from the Warner community was very valuable in this decision. At first we were going to choose the copier that the company was selling us more directly. However, after testing and allowing a team of Warner representatives put several copiers through a week of copying and printing, it soon became clear which one to choose. The documentation below shows how we gathered feedback during this process.
Phone System Review, Selection, and Training Materials
Text from actual e-mail announcing the decision to go with NEC for the new phone system.
After weighing the input from:
1. An advisory team (including Chrissy Moskovits (Printing Services Coordinator), Jennifer Belcher (Enrollment Management), Sharon Guerra (Business Office), Janet Chavez (Admissions), and Debbie Scanlan (School of Business)
2. Alex (Systems Administrator), Kevin (Communications Administrator) and myself (IT Director / Network Administrator)
we decided to go with the NEC's Voice over IP phone system.
We have a very tight time-frame in order to install the system by our goal of August 3rd so we will be setting up meetings with departments for tomoorrow to help NEC set up the system. We will also be scheduling training for both pre- and post- installation.
Thank you to the advisory team as they met with Cisco and NEC vendors and also went on site to several businesses to evaluate the systems in use. Your discovery and feedback was crucial in the decision making process.
We will be posting these results in our ITS MoodleRoom soon.
Mark Thomas, ITS Director, Warner University
- Survey results from the advisory team:
Covers basic functions like transferring, conferencing, using the call park feature,
programming speed dial buttons on your phone, etc.
Covers using Outlook's add-in (called "Executive Insight") software to access
your voicemail box to configure settings such as:
- greetings for "out of office" or "in class," etc.
- copying voicemail to your e-mail
- setting a schedule for when your are out of the office
- much more...
Both of these (the video and the PDF document above) cover how to use outlook to quickly contact/call people on campus,
as well as retrieve voicemail, set your status (in the office, in a meeting, in class, etc.), and more...
Covers how to set up and manage your voicemail using your phone when not using the computer.
(These two are only for those departments with rotating desks like Circulation Desk, Reference Desk, etc.)
These two items above cover the following topics: desktop overview and online help, starting desktop, basic mailbox setup, using phonebook, presence, call handling
The training schedule prior to installation of the phone system (for historical reference).
Microsoft Windows 7 and Office 2010
E-mailing Groups of Students
Using the E-mail Fax Service
Warner Univeristy is bringing fax technology up to 21st Century standards.
To fax, we will be utilizing an online service.
This will allow us to send documents to fax numbers using e-mail.
- This topic
Warner is moving all E-mail to Google Apps!
Warner University will be moving to Google Apps for its E-mail service. This will include faculty and staff E-mail as well as student E-mail.
Faculty and staff E-mail will be moved to the Google Apps service over Thanksgiving weekend 2013.
Students will move over from Office 365 to Google Apps during the summer.
There are many reasons to move (as noted by our committee documentation below) but here are the main reasons:
- Problems with Office 365 (the current student e-mail system):serious interruptions in E-mail service this past year.
- Modern commuincation: Google Apps integrates chat, video and audio conferencing via hangouts, Google+, etc.
- Savings: Warner University will save over $18,000 every 5 years by moving faculty and staff E-mail to Google Apps.
- More flexibility: faculty and staff will have a 30 GB storage limit as opposed to the current 3 GB limit.
- Disaster recovery: E-mail would be uninterrupted in the case of a disaster on campus (hurricane, fire, etc).
- Moodle Integration: MoodleRooms has a connector for Google Apps integration
- Better Spam protection
We will migrate all E-mail, calendar and contact data for each facuty and staff member to Google Apps.
Over Thanksgiving weekend, we will tell the Internet that E-mail for warner.edu should go to our Google Apps servers.
Nothing will change for people that send E-mail to you. Your address will be the same as it is now.
We will stop using Outlook and just go to the Google Apps website to check Warner E-mail.
We will be providing training sessions throughout November for faculty and staff regarding Google Apps.
We will also be storing helpful documentation and web links here in our ITS MoodleRoom.
You will also receive E-mails before, during, and after the change with updates, tips and common questions as well as helpful E-mail links for even more information.
Faculty/Staff Training for Google Apps
Faculty Google Apps training schedule:
Please attend any one of these dates: November 7, 12, 14, 19, 21, or 26
Each session is from 3:30 to 4:30 in the PLRC 205 computer lab.
Faculty and Staff Training Videos for Google Apps (by Warner ITS Dept.)
Syncing your Warner Email with an iOS Device
Recommendation Committee meetings
Other Supportive Documents